Privacy Policy

Last Updated: August 23, 2025

1. What Information Do We Collect?

In short: We collect personal information you provide, such as names, contact info, login details, billing/shipping info, and payment data (via Stripe). We do not process sensitive personal information.

2. How Do We Process Your Information?

In short: We process information to provide and manage services, fulfill orders, respond to support requests, send updates, improve our offerings, and for fraud prevention/security. We may also send marketing if you opt in (you can unsubscribe anytime).

3. Legal Bases for Processing

We process your information only when legally allowed — for example, with your consent, to provide contracted services, comply with laws, or protect legitimate business interests.

4. Sharing Your Information

We may share data in limited situations, such as:

• With service providers (e.g., payment processors like Stripe)
• Business transfers (mergers, acquisitions)
• With partners to offer promotions or services

5. Data Retention

We retain personal data only as long as needed for the purposes described here, unless law requires longer (e.g., tax records). When no longer needed, data is securely deleted or anonymized.

6. Data Security

We use technical and organizational safeguards to protect your data, but no system is 100% secure. Transmission of data is at your own risk.

7. Minors

We do not knowingly collect data from anyone under 18. If we learn we have, we will delete it. Parents/guardians can contact us if they believe a minor’s data has been collected.

8. Your Privacy Rights

Your rights may include access, correction, deletion, restriction of processing, data portability, or objection. You may also withdraw consent for processing or opt out of marketing. Requests can be made by contacting us at info@thinknatural.ca.

9. Do-Not-Track

We currently do not respond to browser “Do Not Track” signals, as no standard exists yet.

10. California Residents

California residents may request details of personal info shared for marketing, request deletion, opt out of data sales/sharing, and request access to collected categories of data. We do not sell personal information. For CCPA rights, email us at info@thinknatural.ca.

11. Virginia Residents

Virginia residents may access, correct, delete, obtain copies of their data, or opt out of targeted advertising/sale of personal data. Appeals and complaints can be directed to us at info@thinknatural.ca.

12. Updates to This Policy

We may update this notice from time to time. Updates will be effective once posted with the revised date at the top.

13. Contact Us

14. Review, Update, or Delete Data

You may request access to, correction of, or deletion of your personal data by contacting us at info@thinknatural.ca.

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